Igniting Growth: Flare Business Local Success
Flare Business empowers local entrepreneurs to expand their reach and capture more customers through strategic, high-impact social media management.
Case Study: The Wax Retreat-Goldhanger
The Situation
When Lisa first reached out, her social media wasn't just underperforming — it was actively working against her. Her Instagram and Facebook accounts had platform restrictions in place that were silently suppressing her content before it even had a chance to reach her audience.
The numbers told the full story:
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Views down -72%
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Viewers down -69%
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Engagement down -86%
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Followers down -56%
Lisa was putting time and effort into her content, but the platform was barely showing it to anyone. She had no idea why, and without knowing the cause, there was no way to fix it.
What We Did
After conducting a full audit of both her Instagram and Facebook accounts, we identified the restrictions holding her back and got them lifted. From there we worked through a complete strategy overhaul — covering content direction, the importance of consistent branding, SEO, and how the algorithm actually rewards or punishes certain behaviours.
Rather than simply taking over her accounts, we took the time to educate Lisa on what she needed to be doing and why. As a newer business with the time and enthusiasm to manage her own socials, the right move was to give her the tools and knowledge to do it herself — properly, this time.
The Results
Just six days later, on 19th January 2026, the transformation was clear:
Before (13th January 2026)
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Views: 4,100 (-72%)
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Viewers: 1,499 (-69%)
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Engagement: 123 (-86%)
After (19th January 2026)
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Views: 1,649 (+61%)
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Viewers: 657 (+43%)
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Engagement: 96 (+32x increase)
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Just six days later, on 19th January 2026, the transformation was clear. The engagement alone went from a -86% decline to a 32x increase in under a week. And crucially — it didn't stop there. The growth continued well beyond that first week. This wasn't a one-off spike. The foundations had been properly fixed.
In Lisa’s Own Words
"Had a great experience with Flare Business helping me with my social media. They were professional, easy to work with, and really understood what I needed to grow my online presence. Highly recommend them to anyone looking to improve their social media!"
— Lisa, The Wax Retreat, Goldhanger ⭐⭐⭐⭐⭐ (Google review)
The Takeaway
Sometimes the problem isn't your content. Sometimes it's something underneath — a restriction, a setting, a strategy gap — that's quietly sabotaging everything you post. A fresh pair of expert eyes can spot in minutes what you might never find on your own.
If your social media feels like it's going nowhere, it might not be your fault.
Get in touch with Flare Business to find out what's really holding you back.